Customer Testimonials
The staff was very professional and friendly, answered all my questions giving me more options, and really good prices, I enjoyed my Ford F-150 truck
Fast easy I highly recommend!!! Thank Renzo and Dennis for make the best offer for me and my father!!!!
Joe D’Angelo took great care of us! Very knowledgeable, funny, and great customer service… above and beyond!
Chuy,Nick and Dennis were such a help. From walk in we were helped out. Nick did a great job getting us approved
On schedule, per price that was quoted, good communication. Will use again.
Great place to buy a vehicle.
I’ve been going to Planet Ford for over 5 years and always have an excellent experience. Joe D’Angelo helped me with my recent purchase of a 2025 Ford Bronco and he was awesome - very knowledgeable and helpful, and made the process so easy! Highly recommend coming here for your next purchase!
Very polite and professional
Chris was great. Kept me informed through every step in progress
Josh at the collision center was great and kept me up to date on the progress of my vehicle repairs. Michael helped me to trade in my vehicle and made the process quick and painless!
Joe was the best! He knew I was on a time crunch and he made it so easy and quick. He put me into my truck I have always wanted very easily and he is very upfront and honest. He didn’t try to change my mind or add more, he tried and did get me the best deal I could have got. So please go see Joe if you want a car from Planet Ford Love Field. Even if you don’t , go see him and he will find you what you need. 100% trustworthy and worth your time.
Excellent customer service from the moment we arrived at the dealership until we completed the purchase of our car. The salesman, Sergio, and the dealership managers were very friendly.
Great service! Easy to schedule ahead of time and had my car ready for me at the end of the day as promised.
We are so thankful for Jim and the guys in the service department at Planet Ford. They provided us with wonderful service, great communication and excellent repair. It was concierge service from day one. Thank you!
Drove 7 hours from Mississippi for a second time cause these guys are the best !!!
The service department has never failed to exceed my expectations. They are knowledgeable and attentive to detail. John Green is always positive and goes the extra mile.
Best dealership i have been to all the way from the salesman (Limon) to the sales manager, finance guy, the salesman who did the checkout and Josh for the aftermarket paint.
Scott was amazing at helping us get our new car. Worked it all out through email and when we arrived everyone was very helpful and finalizing everything was very smooth!
Great service!
I needed to get a oil change ASAP. I called as soon as they opened and talked to Rick in service. He told me to bring my car in now. WIthout scheduling an appointment .I'm very satisfied.
Great group to work with. Very professional.
Great service. Brian took care of everything. Highly recommend.
I've been trying to find a certain truck, I called every single dealer in my home state of Oklahoma to no avail. I called Travis in Dallas and he got it for me in no time and arranged shipping. I'll be buying all my future vehicles at Planet Ford, exceptional sales force & service. Thanks Travis & Planet Ford 🙂
If you need a vehicle, Bryce and Blake are your guys, transparent pricing, saw a vehicle within 10 minutes of arriving, felt very appreciated as a guest there
The best car buying experience I've had. The salesmen were friendly and caring. They really went above and beyond when I bought my car. I will definitely be back in the future and anyone I know that is in the market to buy a vehicle I will be sending here. Felix Brito was my sales consultant and he did a excellent job thank you.
Amazing shop. Exceptionally great service from Cameron. Always choose them Over westway ford.
The mobile service is outstanding
We always use Planet Ford for service as they are easy to schedule with, get us in promptly, complete all requested work timely for a reasonable price and most importantly they do not try to upsell you.
My name is Mario N, I purchased several cars for over 20 years in this dealership, this dealership earned my respect long time ago, people treat you with respect and professionalism like Randall York and Michael Bliss for mention a few also a special mention to the guy who I know for the longest time Justin Griffis which is solid rock, know his job very well and always deliver results. Than you to all of you guys. Best, Mario N.
Charged less than the usual rate for repairing the leaky sunroof. Finished everything quickly and even washed the truck after having it for less than 24 hours
My truck was hit on a Wednesday, this dealership had me in the following day to inspect the damages, I dropped it off Monday and picked it up Thursday. Quickest turnaround I’ve ever experienced. Thank you Josh and team. Much appreciated!!
I recently purchased a vehicle from Planet Ford Love Field, and overall, it was a positive experience from start to finish. The staff was welcoming and professional. My salesperson Jeremy was knowledgeable and didn’t pressure me into anything. They took the time to understand what I was looking for and presented several solid options within my budget. Overall I decided to custom order my vehicle which was a smooth transaction, communication throughout the process was clear and consistent, which made a big difference. I would recommend planet ford for anyone out there looking for a new car.
John Green and the team were incredibly helpful and reliable. It was truly a joy working with them!
Efficient service with expectations met for communication and quality of work.
John Green is best ford service rep I have worked with. I have had many bad experiences at various dealers across dallas and decided to give Planet Ford a chance. I appreciate John's approach to customer service and constantly keeping me in the loop on the status of my vehicle. Going forward he will be who I call.
First flat tire and I was stressed to the max. I work here in Dallas but live north Denton. Got the spare put on and over to planet ford. They replaced the tire that day and then delivered my car to my work place. Wonderful and helpful. Lessened my stress level. Thank you!
Nice people and very welcome
Great service. great people. Will use the dealership again...really like my lightning
Great overall experience across the board. They are very customer service focused. Our sales rep Rico was a pleasure to deal with and extremely helpful. I would strongly recommend.
Incredible, quick, friendly service. Helpful advisors and they were on top of things. Will definitely go back!
Cameron is by far the best technician I have ever dealt with. He is very detail oriented and an extremely hard worker. I was actually scheduled with somebody else, but he saw me waiting and took the time to hop on truck. If you want your vehicle done right, as quick as possible and thoroughly inspected…… request Cameron
Always a great customer-centric experience at Planet Ford Dallas! John is great - professional, personable, knowledgeable, experienced and sees the customer as his #1 priority. Planet Ford never tries to sell you services that you don’t need right now (unlike other places out there) which serves to build tremendous trust and confidence.
The entire Planet Ford team at Live Field including Jeremy and Scott in Sales, Dennis in Finance, and Pierre in Customer Care were all fantastic!!!! They were all very good communicators and very knowledgeable about Ford’s products and provided great insights!
I am 75, disabled Vietnam veteran. I say that, because I have experienced the service quality at many dealerships. You sir, are by far the best! Thank you!
Chuy was amazing ! I love my new Bronco! The entire experience was well beyond expectations. They take pride in what they do.
Excellent service and time efficient
(Translated by Google) Excellent service, kindness, word and attention 100% recommended (Original) Excelente Servicio y amabilidad y palabra y atención 100% recomendables
Amazing service, phenomenal attention to detail and went above and beyond to get what I wanted and where I needed to be. They have an amazing team!
Robert Espino was awesome. Second time I've worked with him. Although there was a lot of work identified for my 2016 King Ranch, he helped me find what I was able to do within my budget and needs.
Hands down the best in service ! Jorge Pineda makes the process simple and timely . Highly recommend !
I strongly recommend Planet Ford on Inwood to anybody out there looking for a car. They were very very helpful. They put me and my wife in something that we love and it did not break the bank. Angel, Michael and Nick did a great job dealing with us and their customer service skills were outstanding frankly
Great service. Cameron is awesome.
Excellent service!
Love my new Bronco, thank you Limón and everyone else that helped with the purchase.
I was helped alot. I thought I wasn’t going to be able to purchase a new vehicle. Great customer service.
Ken and Noe did an amazing job taking care of my vehicle in my own driveway. The mobile service is great.
They did a great job of keeping me informed.
Joe is very helpful very respectful and easy to work with straight to the point helped me purchase my first vehicle thanks to the team and Joe! Highly recommend him for a first time buyer.
Thanks Chuy! Great salesperson, very knowledgeable, helped us find the right truck.
I got first vehicle at Planet Ford and that’s where I’ll buy my last.
passed 30 years been driving ford pickup , changing took my pickup for oil change John was services adviser , my truck ready as he told me wash clean inside and out I recommend them %100
Timely, efficient communication regarding service and repair status.
Great service dept.. in and out fast
Excellent customer service by service advisor. Provided competitive price for replacement of tires.
The people and staff were professional and quick and very efficient and knew what they were doing.
Will be taking my vehicle back to planet Ford for regular servicing. The staff is courteous and efficient, their work is excellent. The free assessments of my vehicle's health allow me to get servicing as I can afford it, and that they wash and vacuum the vehicle every time I bring it in... well, that just shows how dedicated they are to customer satisfaction.
This team made it easy to purchase my truck. A big thumbs up!
Very good communication on estimate and final delivery.
Great people and great cars and trucks. I’m a Ford fan as you can tell lol
Was amazed with the service. Will make this my place to go to get my F150 serviced.
Jayce and eddy were great, in and out in one day…. The prices were better than anyone else in the area!
Brian was very professional and courteous
Great people and Great service! I won’t shop at any other dealership!
I Love EVERYTHING about Planet Ford. Thank you so much for Jorge in service. He rescued me on my needed oil change. Thank you so much
Huge thanks to Joe!! He got me out of my bronco and into a new 2025 explorer which is a future family car. He was able to get me lower rates, plus got me my budget monthly payment with literally nothing down. 10/10 go visit him if you need to get a vehicle and bang for your buck!